FAQ


Shipping & Delivery

Our Packages are send with SpeedPost or SingPost registered. Small world packages are sent within 5 working days (For in stock products).

For larger gallery scale products, shipment will be customised.

Delivery info will be notified to your inbox after shipment, please do check your junk mail if your tracking no. is not received.

 

Payment methods

We currently receive payment safely by PayPal and major credit cards through Stripe.

  

Returns and defects

We will devote great care to your order, however if an article has postal damages or you receive the wrong product, Please feel free to contact us at CS@WHALERABBIT.com within 7days.