FAQ

What is COVE TROVE?

COVE TROVE is the official webstore of WHALERABBIT.

All original WHALERABBIT products, art pieces and collaboration pieces are only available directly through this webstore unless stated otherwise.

Where does COVE TROVE deliver

We deliver our products worldwide. Our products are quality-checked, packed and shipped directly from our headquarters in sunny Singapore.

Shipping & Delivery

Our packages are delivered with international express couriers or SingPost registered.

Small world packages are sent within 5 working days (For in stock products).

For larger gallery scale products, shipment will be customised.

Delivery info will be notified to your inbox after shipment, please do check your junk mail if your tracking no. is not received.

Payment methods

We currently receive payment securely by PayPal and major credit cards through Stripe.

Returns and defects

We will devote great care to your order, however if an article has postal damages or you have received the wrong product, please feel free to contact us at CS@WHALERABBIT.com within 7days.

About FAKES and COUNTERFEITS

Please be aware of fakes and counterfeits of our products. We are aware of our products being counterfeited and sold though other channels.

Counterfeit art pieces will never have the quality and vibrancy compared to our originals. We will update our catalog through this website regularly with the release details for your references.